Betfair is another one of the UK’s biggest and most prominent online sportsbooks, but don’t be fooled by their size and popularity, as they’re not that popular among their customers. There’s hundreds of complaints about their subpar customer service everywhere online. Like many of the big powerhouse sportbsooks, Betfair offers many other services outside the realm of sports betting, like casino games and horse racing. And while they do offer plenty of features, their reviews still suffer. The Betfair reviews available through a simple google search will show that they have plenty of work to do when it comes to accommodating their client base.
While they do offer new customers bonuses and incentives like £/€30 in free bets, paid as three £/€10 free bet tokens, it does little to make up for their low reputation amongst former clients. Many people complain about issues trying to cash out and some even go as far as to say that the slots are fixed. While we can’t speak on the validity of those claims, we do urge people that are potentially interested in using Betfair to google them and look up specifically what other past clients have said about them and their service.
Due to their less than great reputation online, we can’t fully endorse Betfair, but they’re still very popular so we assume that they at least take care of some of their customers. We urge our clients to do their own research before committing to any sportsbooks, especially one with the negative reviews such as Betfair.